Is the speed of your drive-through service swift or sluggish? Your answer can have a substantial impact on the profitability of your QSR (quick-service restaurant) and your ability to thrive in the fiercely competitive fast-food sector. Drive-thru transactions account for up to 70% of a restaurant’s sales, and this figure is increasing as more people find themselves with insufficient time for dining in. Enhancing the pace of your drive-thru not only leads to more contented customers but also enables you to cater to a larger clientele, resulting in elevated revenue and profitability for your establishment.
There are numerous methods to improve the efficiency of your drive-thru. Ensure that your signage is unambiguous and offer an order confirmation display to expedite service and reduce errors by informing customers of their estimated wait time. An order recall display empowers cashiers to modify an order without erasing the original and starting from scratch. Furthermore, the inclusion of multiple drive-thru windows and pullaway lanes aids in reducing wait times and averting congestion.
The subsequent resource, developed by Quikserv, delves deeper into the importance of a swift and dependable drive-thru experience.
Guide created by Quikserv, a leading provider in drive thru windows